Shipping & Returns

Delivery and shipping costs

A. Shipping costs and information

A dispatch of the commodity is possible by default only into the countries specified below. Depending on the size of your order, we ship by DPD, UPS, DHL or forwarding agent. The respective shipping costs can be found in the table below.

If you wish to ship to another country, please send us an e-mail to info@uhrenworld.com before placing an order and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice whether we can also ship to the desired country and inform you - should a delivery to the desired delivery address be possible - the shipping costs, since we must inquire the shipping option and the costs in advance with our shipping partner.

I. Shipping within Germany and to German islands:

Up to a gross value of 500,-- EUR the shipping costs are 5,90 EUR.

Up to a gross value of 2.500,-- EUR the shipping costs are 14,90 EUR.

Up to a gross value of 5.000,-- EUR the shipping costs are 19,90EUR.

Up to a gross value of 10.000,-- EUR the shipping costs amount to 29,90 EUR.

Up to a gross value of 15.000,-- EUR the shipping costs amount to 42,90 EUR.

Up to a gross value of 25.000,-- EUR the shipping costs amount to 49,90 EUR.

From a gross value of 25.001,-- EUR no dispatch takes place, here is only a self-collection locally in our Ladengeschäft in the Schwanthaler Str. 102, 80336 Munich after previous date agreement under Tel. 089 54896600 possible.


II. Shipping outside Germany

We deliver to the following countries:

Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bosnia-Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Croatia, Denmark, Dominican Republic, Estonia, Finland, France, Gibraltar, Greece, Hong Kong, India, Indonesia, Ireland, Iceland, Israel, Italy, Japan, Jordan, Qatar, Korea (South), Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, United Kingdom, United Kingdom, Bosnia-Herzegovina, Bosnia-Herzegovina, Bulgaria, Bulgaria, Bahrain, Malaysia, Malta, Macedonia, Mexico, Monaco, New Zealand, Netherlands, Netherlands Antilles, Norway, Oman, Austria, Pakistan, Panama, Philippines, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Sweden, Switzerland, Serbia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Taiwan, Thailand, Czech Republic, Turkey, Hungary, USA, United Arab Emirates, Cyprus.

Shipping costs are listed in the table below.

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.

III. Delivery times

1. information on the calculation of the delivery date      

In the case of payment in advance by bank transfer, the period for delivery shall commence on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods, on the day after conclusion of the contract and shall end on expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, such day shall be replaced by the next working day.
 
a) Delivery time within Germany

Delivery shall take place within 3 - 5 working days (Saturdays, Sundays and officially recognised public holidays excluded) after the payment order has been issued to the transferring bank (in the case of advance payment). Should an article exceptionally not be in stock or not be immediately available and the delivery time be extended accordingly, this will be indicated separately on the respective product page.

b) Delivery times outside Germany

Delivery shall take place within 5 - 7 working days (Saturdays, Sundays and officially recognised public holidays excluded) after the payment order has been issued to the transferring bank (in the case of advance payment). Should an article exceptionally not be in stock or not be immediately available and the delivery time be extended accordingly, this will be indicated separately on the respective product page.

2. information on different delivery times for the purchase of several articles

If you order several articles from us within the scope of one order, for which different delivery times apply, we dispatch the goods in a joint shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item of your order with the longest delivery time shall apply to the total shipment of goods.


B. Payment information

I. For shipping within Germany

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description:

1. prepayment by bank transfer

2. cash payment on collection

3rd installment purchase by easyCredit (from 200 EUR value of goods up to 5,000 EUR value of goods)


II. For shipping outside Germany

For deliveries abroad we offer the following payment options, unless otherwise specified in the respective product description:

1. prepayment by bank transfer

2. cash payment on collection

3rd installment purchase by easyCredit (from 200 EUR value of goods up to 5,000 EUR value of goods)


III. Detailed information on the various payment options

1. Prepayment by bank transfer

Transfer the invoice amount to our bank account immediately after conclusion of the contract, stating the purpose of use. We will inform you of our bank details and the purpose of the transfer separately by e-mail as part of order processing.

2. Cash payment on collection

You collect the goods yourself from us and pay on site in cash or by EC card.

We will first inform you by e-mail that the goods you have ordered are ready for collection. After receiving this e-mail, you can pick up the goods by appointment at the following address:

Uhrenworld München Center GmbH
Retail store: Schwanthaler Str. 102, 80336 Munich, Germany

In this case no shipping costs will be charged.

3rd installment purchase by easyCredit

Buy goods worth 200 EUR to 5,000 EUR value of goods comfortably by installment purchase by easyCredit. Payment is processed by TeamBank AG Nuremberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter referred to as TeamBank AG).

In this case you will be redirected to the pages of TeamBank AG during the checkout process. TeamBank AG carries out a credit check using the customer data you have provided.

As soon as your credit application to TeamBank AG has been approved by easyCredit, the purchase can be completed.

to show shipping costs, please choose the country you want the order to be shipped.

Standard

Calculation Total price
to EUR 2.500,00 EUR 169,90
from EUR 2.500,00 to EUR 5.000,00 EUR 184,90
from EUR 5.000,00 to EUR 10.000,00 EUR 219,90
from EUR 10.000,00 to EUR 15.000,00 EUR 254,90
from EUR 15.000,00 to EUR 25.000,00 EUR 324,90
from EUR 25.000,00 only pickup possible

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